REMOTE CUSTOMER SERVICE
Comprehensive remote service including basic repair walk-through, hardware and software troubleshooting, method development, hardware and software training. We proudly support existing Scion, Varian, and Bruker GC/GCMS systems, as well as CTC CombiPAL autosamplers. We also offer remote software upgrades of existing Star/Galaxy/CompassCDS to be up to date with the latest version of Windows.
ON-SITE CUSTOMER SERVICE
Dedicated on-site service for emergency repairs, routine maintenance, PM calls, IQOQ, troubleshooting, method development, hardware and software training. We proudly repair and upgrade existing Scion, Varian, and Bruker GC/GCMS systems, as well as CTC CombiPAL autosamplers. We also do on-site field upgrades, including adding injectors, detectors, sampling systems, and upgrading older Varian/Bruker systems to run on the latest version of CompassCDS.
ANALYTICAL LABORATORY INSTRUMENT SALES
We are happy to provide competitive quotes for systems including: new, used, rental, and leasing options. Get in touch and let us know about your analytical needs, and we will work together to find the best solution for you.
With extensive industry and academic experience, we will work with you to optimize your application methods. We strive to achieve the fastest methods possible, lowest limits of detection, and the most reproducible data.
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